NTSB Training Center.
Managing Communications During an Aircraft Disaster (PA302)

COMMENTS FROM PREVIOUS PARTICIPANTS
  • "A must for people in the industry."  – participant from a U.S. airline
  • "Best two professional days I have ever spent. Very Beneficial.  Provided real-life examples of guidelines of what can and can not be said." – participant from a state transportation department
  • "Provided great insight into the role of print, wire, and live media in disseminating accurate and valid information free of spin and speculation." – participant from business aviation
  • "Very good information for those who have never been through a major accident." – participant from a U.S. airport
  • "As a corporate communications manager, the information is invaluable."  – participant from a U.S. airline
  • "Learning from other aviation personnel really helps put into perspective what to expect and what contacts to make and have on hand."  – participant from a U.S. airport
  • "Very helpful in providing big picture perspective on the sum of components applicable in dealing with events planned and unplanned." – participant from business aviation
  • "Very informative.  Will recommend that all of our PR officers attend." – participant from a European airline
  • "This course opened my eyes to a lot of the many factors involved in a disaster situation that I had not previously considered."  – participant from a U.S. airport
  • "This conference clarified a great deal of what we can/should do and what we should/must avoid.  I want to send my entire team."  – participant from a U.S. airline
  • "Like life insurance, you don’t want to have a need for much of this information, but it should make life go a lot smoother when the alarm goes off." – participant from business aviation
WHO HAS ATTENDED

AIRPORTS

  • Aruba Airport
  • Ashville (NC) Regional Airport
  • Austin-Bergstrom International Airport
  • Baltimore-Washington International Airport
  • Calgary (Alberta) International Airport
  • Chattanooga Metropolitan Airport
  • Cincinnati International Airport
  • City of Phoenix Aviation Dept.
  • Columbia (SC) Metropolitan Airport
  • Columbus (OH) Regional Airport Authority
  • Dallas/Ft. Worth International Airport
  • Denver International Airport
  • El Paso International Airport
  • Fairbanks International Airport
  • Ft. Wayne-Allen County Airport
  • Fresno-Yosemite International Airport
  • Grand Rapids (MI) Gerald Ford International Airport
  • Harlingen (TX) Valley International Airport
  • Harrisburg International Airport
  • Houston Airport System
  • Jacksonville International Airport
  • Kansas City International Airport
  • Knoxville (TN) Airport
  • Los Angeles International Airport
  • Massachusetts Port Authority
  • Nashville International Airport
  • Oakland International Airport
  • Ontario (CA) International Airport
  • Ottawa International Airport
  • Pensacola Regional Airport
  • Portland (OR) International Airport
  • Quebec International Airport
  • Raleigh-Durham Airport Authority
  • Reno/Tahoe International Airport
  • Roanoke (VA) Airport
  • Sacramento County Airport System
  • San Antonio International Airport
  • San Diego International Airport
  • San Francisco International Airport
  • San Jose International Airport
  • Sarasota Manatee Airport
  • Seattle-Tacoma International Airport
  • Tampa International Airport
  • Tulsa International Airport
  • Washington Dulles International Airport
  • Washington Ronald Reagan National Airport

AIRLINES

  • Air Canada
  • Air France
  • Air Jamaica
  • Air New Zealand
  • Air Wisconsin Airlines
  • AirTran Airways
  • Alaska Airlines
  • All Nippon Airways
  • American Airlines
  • Cathay Pacific Airways
  • Comair Delta Connection
  • Continental Airlines
  • Delta Air Lines
  • ExpressJet Airlines
  • FedEx
  • Frontier Airlines
  • Hawaiian Airlines
  • Horizon Air
  • Japan Airlines
  • JetBlue Airways
  • LAN Argentina
  • LAN Chile
  • Lufthansa German Airlines
  • Mesa Air Group
  • Northwest Airlines
  • Philippine Airlines
  • SkyWest Airlines
  • Southwest Airlines
  • Spirit Airlines
  • Trans States Airlines
  • United Airlines
  • UPS Airlines
  • US Airways
  • Virgin Atlantic Airways
  • Westjet

BUSINESS AVIATION

  • AAR Corporation
  • Alpha Flying
  • Aramco Services
  • Dow Corning
  • Executive Jet Management
  • Flight Options LLC
  • Hendrick Motorsports
  • Heritage Flight
  • National Business Aviation Association
  • SCANA Corporation

INVESTIGATIVE AGENCIES

  • Accident Investigation Board of Nigeria
  • Air Accident Investigation Branch (UK)
  • Bureau D’Enquêtes Et D’Analyses (France)
  • Brazilian Civil Aviation Department
  • Royal Canadian Mounted Police
  • Transportation Safety Board of Canada

AVIATION INDUSTRY MANUFACTURERS

  • Airbus
  • Boeing
  • Embraer
  • Pratt and Whitney

OTHER ORGANIZATIONS

  • Cargo Airline Association
  • Global Aerospace
  • Kenyon International Emergency Services
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