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Safety Recommendation Details

Safety Recommendation H-12-013
Details
Synopsis: On March 12, 2011, about 5:38 a.m., a 1999 Prevost 56-passenger motorcoach, operated by World Wide Travel of Greater New York, headquartered in Brooklyn, was traveling southbound on Interstate 95, en route from the Mohegan Sun Casino in Uncasville, Connecticut, to New York City, and carrying 32 passengers. While in the vicinity of mile marker 3.2, the motorcoach departed from the travel lanes to the right, driving over the rumble strips on the right shoulder edge. The motorcoach then crossed over the 10-foot-wide paved shoulder and struck a strong-post W-beam guardrail, traveling about 480 feet alongside and on the guardrail, before finally overturning 90° onto its right side and flattening the guardrail. The front of the vehicle subsequently collided with a vertical highway signpost consisting of two vertical 8-inch-diameter steel tubular poles linked by cross-beam diagonal metal supports. The front roof also collided with a steel electrical box mounted to the sign support structure. After the motorcoach struck the support structure and electrical box, the two poles entered the passenger compartment along the base of the passenger windows as the vehicle slid forward. The impact resulted in the roof panel being torn from the bus body for almost the entire length of the bus. As a result of this accident, 15 passengers were killed, 17 passengers received serious-to-minor injuries, and the bus driver received minor injuries.
Recommendation: TO THE FEDERAL MOTOR CARRIER SAFETY ADMINISTRATION: Develop and disseminate guidance for motor carriers on how to most effectively use currently available onboard monitoring systems and develop a plan to periodically update the guidance.
Original recommendation transmittal letter: PDF
Overall Status: Closed - Acceptable Action
Mode: Highway
Location: New York City, NY, United States
Is Reiterated: Yes
Is Hazmat: No
Is NPRM: No
Accident #: HWY11MH005
Accident Reports: Motorcoach Run-Off-the-Road and Collision With Vertical Highway Signpost, Interstate 95 Southbound
Report #: HAR-12-01
Accident Date: 3/12/2011
Issue Date: 7/12/2012
Date Closed: 12/6/2017
Addressee(s) and Addressee Status: FMCSA (Closed - Acceptable Action)
Keyword(s):

Safety Recommendation History
From: NTSB
To: FMCSA
Date: 12/6/2017
Response: We are pleased that you developed and disseminated the recommended onboard monitoring system guidance, and that you plan to periodically review and update it. These actions satisfy Safety Recommendation H-12-13, which is classified CLOSED--ACCEPTABLE ACTION.

From: FMCSA
To: NTSB
Date: 6/20/2017
Response: -From Michael J. Jordan, USDOT/FMCSA MC-PRS, Strategic Planning and Program Evaluation: • • As noted in FMCSA’s correspondence to NTSB dated January 28, 2016, FMCSA’s contractor, the National Surface Transportation Safety Center for Excellence at the Virginia Polytechnic Institute and State University, completed and delivered the guidance document on onboard monitoring systems. • FMCSA previously provided the guidance document to NTSB, which is linked on FMCSA’s Web site at https://www.fmcsa.dot.gov/safety/analysis-research-technology and downloadable at https://cms.fmcsa.dot.gov/sites/fmcsa.dot.gov/files/docs/Guidance%20Document%20-%20Effective%20Use%20of%20Onboard%20Safety%20Monitoring%20Technologies.pdf. • Identifying, testing, and supporting technology transfer activities and the deployment of commercial motor vehicle (CMV) safety technologies enables FMCSA’s Office of Analysis, Research, and Technology’s to complete its mission of reducing the number and severity of CMV crashes. • FMCSA directly promotes the availability of this guidance to motor carriers and fleet managers at speaking engagements. • FMCSA continues to monitor the evolution of onboard monitoring systems and will periodically review existing guidance for motor carriers to ensure that the guidance accurately reflects existing and emerging technologies. • FMCSA requests NTSB close safety recommendation H-12-013.

From: NTSB
To: FMCSA
Date: 7/21/2016
Response: We note that your contractor completed work on a comprehensive onboard safety monitoring technology guidance document in March 2015. We encourage you to complete the remaining elements of this recommendation by disseminating the guidance to motor carriers and by creating a plan to periodically update the document. In the meantime, pending your completion of the recommended actions, Safety Recommendation H-12-13 remains classified OPEN—ACCEPTABLE RESPONSE.

From: FMCSA
To: NTSB
Date: 1/28/2016
Response: -From T.F. Scott Darling, III, Acting Administrator: FMCSA tasked the National Surface Transportation Safety Center for Excellence at the Virginia Polytechnic Institute and State University to develop a manual for use by fleet management personnel prior to implementing onboard safety monitoring (OSM) technology, or for carriers that have implemented an OSM device but who are having problems achieving results. The guidance document was completed on March 3, 2015, and I have enclosed a copy for your information. FMCSA was holding this guidance document until the final rule concerning electronic logging devices was published in the Federal Register, which occurred on December 16, 2015. FMCSA is preparing its announcement concerning availability of the guidance document to all motor carriers and will update NTSB after it has completed this action. FMCSA respectfully requests NTSB maintain the classification of this safety recommendation as "Open- Acceptable Response." FMCSA shares NTSB's goal of improving motor carrier safety and is committed to providing guidance to commercial motor vehicle enforcement professionals that results in safer drivers and safer operations. I believe FMCSA's efforts are responsive to the intent of the new and reiterated safety recommendations.

From: NTSB
To: FMCSA
Date: 9/8/2015
Response: Reiterated in the Highway Accident Report “Multivehicle Work Zone Crash on Interstate 95 Cranbury, New Jersey, June 7, 2014” HAR-15-02, Notation 8717, Adopted August 11, 2015, Published September 8, 2015. In 2012, in a report concerning a 2011 motorcoach run-off-the-road and collision with a vertical highway signpost on Interstate 95 in New York City, which killed 15 and seriously injured 17 (NTSB 2012a), the NTSB issued recommendations on driver fatigue and onboard monitoring systems. Safety Recommendation H-12-13 from that report called on the FMCSA to take the following action: H-12-13 Develop and disseminate guidance for motor carriers on how to most effectively use currently available onboard monitoring systems and develop a plan to periodically update the guidance. The FMCSA responded to the recommendation with a description of efforts to develop and evaluate an onboard monitoring system that allows for direct measurement of a set of driving characteristics that are indicators of unsafe driving behavior. The agency conducted a pilot test using a low-cost onboard driver behavior monitoring system and conducted a large field operational test of commercial motor vehicle drivers that involved 18 months of testing and as much as 32 million miles of naturalistic driving data. The test used a prototype system that integrated forward collision warning, electronic onboard recording, driver behavior monitoring, and inattentive/drowsy/aggressive driver detection. Data collection concluded in 2014. The FMCSA also engaged the National Surface Transportation Safety Center for Excellence to develop guidance for motor carriers on how to most effectively use currently available onboard monitoring systems. The FMCSA has conducted research in support of policy and rulemaking activities regarding onboard monitoring systems. The NTSB has classified Safety Recommendation H-12-13 “Open—Acceptable Response.” The NTSB concludes that the research the FMCSA has been conducting to evaluate integrated onboard systems, including fatigue-monitoring technologies, should be finalized. The NTSB reiterates Safety Recommendation H-12-13 to the FMCSA.

From: NTSB
To: FMCSA
Date: 5/23/2013
Response: We support the FMCSA’s plans to move forward with field testing of the onboard monitoring systems and to work with various system manufacturers to develop effective use guidance for carriers. Until these actions are complete, Safety Recommendations H 12 13 and 14 are classified OPEN—ACCEPTABLE RESPONSE.

From: FMCSA
To: NTSB
Date: 2/27/2013
Response: -From Anne S. Ferro, Administrator: The FMCSA conducted a pilot test of a low-cost, on-board driver behavior monitoring system during the period of July 2007-July 2009. The study was conducted with two motor carriers (Carrier A, a long-haul carrier and Carrier B, a short-haul carrier) and 100 outfitted trucks over a 17-week period using devices manufactured by DriveCam. The Agency held a webinar on July 22, 2009, to share its preliminary findings, which is archived online. The results suggest the combination of on-board safety monitoring and behavioral coaching was responsible for the 'reduction in the mean rate of safety-related events/l 0,000' miles at Carriers A and B by 37 percent and 52 percent, respectively. The final report titled "Evaluating the Safety Benefits of a Low-Cost Driving Behavior Management System in Commercial Vehicle Operations" was published in June 2010. The FMCSA is currently conducting another on-board monitoring system field operational test. The goal of this effort is to develop and evaluate an on-board monitoring system that allows for direct measurement of a set of driving characteristics that are indicators of unsafe driving behavior. The Agency will be using a prototype system that integrates forward .col1ision warning, lane departure warning, electronic on board recorder, driver behavior monitoring, arid inattentive, drowsy, and aggressive driver detection. This research suite was developed to provide real-time feedback to commercial motor vehicle (CMV) drivers and carrier management via a roll-up report for discussion with the driver regarding their safety performance. The system has the potential to improve drivers' attentiveness and enhance their safety performance. Eighteen months of data collections and as much as 32 million miles of naturalistic driving data will be collected during the field operational test. The test will be completed in 2014 and involves multiple fleets and up to 270 trucks. This effort will be the largest naturalistic driving study ever conducted for CMV drivers. Once complete, it will provide FMCSA with additional data to use for policy and rulemaking activities regarding on-board monitoring systems. The Agency has also engaged the National Surface Transportation Safety Center for Excellence (NSTSCE) to develop guidance for motor carriers on how to most effectively use currently available on-board monitoring systems. The NSTSCE develops and disseminates advanced transportation safety techniques and innovations. The Center's mission is to use state-of-the-art facilities, including the Virginia Smart Road, to conduct the necessary research to improve driver safety in both rural and urban communities. The NSTSCE's strategic goals are to improve safety using an integrated and dynamic approach to developing and evaluating new devices and techniques for enhancing driver performance. If the project is selected and funded by NSTSCE, a best practices guide on using on-board monitoring systems would be available for dissemination in 2013. Additionally, FMC SA will pursue the possibility of working with several of the on-board monitoring systems providers such as DriveCam, Smart Drive, Qualcomm, and GreenRoads that currently have information posted at their respective websites for the development of materials regarding the effective use of on-board monitoring technology. The FMCSA will update NTSB once guidance has been completed and approved for dissemination. Based on the information provided, FMCSA respectfully requests that NTSB classify Safety Recommendation H-12-13 and H-12-14 as "Open-Acceptable."