​On Friday, November 19, 2021, about 4:02 p.m., a crash involving a service truck and a motorcoach occurred in the eastbound lanes of Interstate 20 near Big Spring, Howard County, Texas. A 2016 Ford F 350 service truck traveling in the wrong direction in the eastbound lanes struck a 2005 MCI motorcoach nearly head-on. The service truck then sideswiped a 2018 Freightliner bus. The motorcoach sustained frontal damage, the bus sustained minor damage to its left side, and a postcrash fire consumed the service truck. Three vehicle occupants died and 50 passengers sustained minor-to-serious injuries.

We determined that the probable cause of the Big Spring, Texas, head-on crash between a service truck and a motorcoach was that the service truck driver was traveling the wrong way on Interstate 20 for unknown reasons.​​​